Vascular Navigator
Fairfax, VA
Full Time
Fairfax Radiology Vascular Center
Entry Level
This is a full-time benefitted position located at our Fairfax Vascular Center in Fairfax, Virginia. The hours are Monday – Friday 8:30 AM – 5:00 PM.
Who you are:
As a Patient Navigator, you understand that you play a critical role in communications with our patients, referring physician offices and insurances companies. Your impact on patient care is significant, as you enhance the overall patient experience by ensuring accurate scheduling, handling pre-certifications, and coordinating communication between patients, physicians, and insurance companies,
What you’ll do:
- The Navigator communicates with patients, referring physician offices, insurance companies and FRC/FVC staff to get patients accurately scheduled and performs pre-certification/pre-authorization when needed.
- Accept incoming phone calls in a professional, courteous, engaging, level-headed manner with minimal caller wait time, from patients and referring physicians and their staff to schedule consults, procedures and coordinate precertification requirements.
- Thoroughly and accurately complete the scheduling, preregistration and notes fields in the system with all required patient demographic, insurance, precertification and referring physician information.
- Communicate with patients, referring physician offices and medical insurance companies to gather pertinent patient history and clinical information to be used to obtain a timely pre-certification/pre-authorization for procedures.
What you’ll bring:
- Ability to communicate effectively in English, verbally and in writing.
- Ability to remain professional and composed during all communications.
- Ability to calmly and effectively multi-task.
- Exceptional attention to detail.
Who we are:
Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC, metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides leading-edge medical imaging at 20 outpatient locations throughout Northern Virginia. FRC works with local hospitals and health care providers to deliver an excellent patient experience and top quality, specialized care.
In addition to our suite of competitive and comprehensive employee benefits, you may also be eligible for the following:
- Employer paid Short-term and Long-term Disability Insurance
- Profit Sharing Plan
- Free parking
- Tuition Reimbursement
- Uniform allowance
FRC provides equal employment opportunities to all employees and applicants without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, or gender identity or expression, national origin, disability, military service, and genetic information (including family medical history), or any other factor protected by law (“Protected Characteristics”).
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