Medical Scheduler

Fairfax, VA
Full Time
Fairfax Corporate Office
Mid Level
Medical Scheduler
Fairfax, VA | Full-Time | Remote After Training
Patient-Focused Scheduling | No Weekends or Holidays | Corporate Office Role

Start Your Career at the Front Line of Patient Care
Fairfax Radiology Centers — the largest radiology practice in the Washington, DC metropolitan area — is looking for a compassionate, detail-oriented Medical Scheduler to serve as the first point of contact in a patient’s imaging journey.

In this role, you’ll do more than schedule appointments — you’ll help patients feel informed, reassured, and supported from their very first interaction.

See the Role in Action
Curious what it’s like to be a Scheduler at FRC?
Watch Aimee Tangamu share her experience:
Day in the Life of a Scheduler


Work Model
This position transitions to fully remote after training.
During scheduled work hours (Monday – Friday 8:30 AM – 5:00 PM), employees must maintain a distraction-free environment and remain consistently available on the phone system.


Why Join Fairfax Radiology Centers
  • Make a meaningful impact on the patient’s experience from day one
  • Enjoy a predictable weekday schedule — no weekends, holidays, or on-call shifts
  • Transition to remote work after completing training at our Corporate Office (typically 1+ weeks)
  • Being part of a collaborative, service-driven team environment
  • Access a competitive compensation and benefits package, including:
    • Medical, dental, and vision insurance
    • Tuition Reimbursement Program
    • Paid time off and holidays
    • Employer-paid Short- & Long-Term Disability
    • Profit Sharing Plan
    • Free on-site parking during training
What You’ll Do
  • Schedule a variety of radiologic exams accurately for patients and referring providers
  • Deliver exceptional customer service with professionalism, empathy, and clarity
  • Navigate a Windows-based, color-coded scheduling system to manage appointments
  • Answer patient questions and guide them through next steps in their care

What You’ll Bring
  • Strong phone presence and excellent verbal communication skills
  • A customer-first mindset with a genuine desire to help others
  • Call center experience preferred
    • Healthcare or health insurance call center experience strongly preferred
    • Ability to communicate in Spanish is a plus
  • Comfort working across multiple systems with solid computer skills

About Fairfax Radiology Centers
Fairfax Radiology Centers, LLC (FRC) provides advanced outpatient imaging at 20 locations across Northern Virginia. With more than 110 subspecialized radiologists and over 700 employees, we partner with hospitals and healthcare providers to deliver exceptional diagnostic care and an outstanding patient experience.

Equal Opportunity Employer
Fairfax Radiology Centers is committed to fostering an inclusive workplace. We are proud to be an Equal Opportunity Employer and maintain a work environment free from discrimination and harassment.


 
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