Vascular Navigator

Fairfax, VA
Full Time
Fairfax Radiology Vascular Center
Experienced
Vascular Navigator – Outpatient
📍 Fairfax Vascular Center, Fairfax, VA
🕒 Full-Time | Monday – Friday 8:00 AM – 4:30 PM
🚫 No Weekends, No Holidays, No Call


Be the connection point that ensures every patient’s experience is smooth, supported, and stress-free.

At Fairfax Radiology Centers, our Patient Navigators play a critical role in guiding patients through their care journey. From scheduling and registration to insurance coordination, you ensure every detail is handled accurately—so patients can focus on their health.

If you are highly organized, detail-oriented, and enjoy helping people navigate complex processes, this is a role where your impact is felt every day.

What Success Looks Like
In your first 90 days, you will:
• Accurately schedule and register patients with complete demographic and insurance information
• Confidently communicate with patients, physician offices, and insurance companies
• Process pre-certifications and authorizations efficiently and correctly, when needed.
• Maintain clear, thorough documentation in all systems
• Provide a professional, calm experience for patients and callers

Success in this role looks like: patients are scheduled correctly the first time, authorizations are completed without delays, and communication across teams is seamless.

Why Team Members Choose This Role
• Consistent weekday schedule
• No weekends, no holidays, and no call
• High-impact role supporting patient experience and care coordination
• Collaborative, team-oriented environment
• Opportunity to build expertise in scheduling, insurance, and patient navigation
• Free on-site parking


What You’ll Do
• Communicate with patients, referring physician offices, insurance companies, and         FRC/FVC staff
• Schedule consults and procedures accurately and efficiently
• Complete patient registration with full demographic, insurance, and referral details
• Perform pre-certification and pre-authorization for procedures
• Handle incoming calls professionally with minimal wait time
• Gather and document patient history and clinical information for authorization


This Role Is a Great Fit If You
• Enjoy helping patients navigate healthcare processes
• Are highly detail-oriented and organized
• Communicate clearly and professionally in all situations
• Can multitask effectively in a fast-paced environment
• Stay calm and composed under pressure


This Role May Not Be the Best Fit If You
• Prefer minimal phone or patient interaction
• Struggle with multitasking or attention to detail
• Prefer unstructured or independent work environments
• Are uncomfortable working with insurance and administrative processes


Qualifications
Required
• Strong verbal and written communication skills in English
• Ability to remain professional and composed in all interactions
• Exceptional attention to detail
• Ability to multitask in a fast-paced environment

Preferred
• Experience in healthcare scheduling, registration, or insurance coordination
• Familiarity with EMR systems

Benefits
• Medical, Dental, Vision Insurance
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Uniform Allowance
• Employer-paid Short- and Long-Term Disability
• Profit Sharing Plan
• Free parking


About Fairfax Radiology Centers
Fairfax Radiology Centers (FRC) is the largest radiology practice in the Washington, DC region, with more than 110 subspecialized radiologists, 20 outpatient imaging centers, and over 700 employees.
We are known for combining advanced imaging technology with a strong commitment to patient care and clinical excellence.

Apply Today
If you’re looking for a role where your attention to detail and communication skills directly improve the patient experience, we’d love to connect.

Equal Opportunity Employer
Fairfax Radiology Centers provides equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, disability, military service, genetic information, or any other characteristic protected by law.


 
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